OFM KPI
Definition
KPIs (Key Performance Indicators) in OFM are the core metrics an agency or creator should track to measure and optimize performance. In OFM, the most important KPIs revolve around chatting, retention, and monetization. Tracking the right KPIs makes it possible to make data-driven decisions instead of flying blind.
Concrete example
Weekly KPI dashboard for an agency: gross revenue, net revenue, chatting ratio, ARPU, rebill rate, welcome message reply rate, number of PPVs sent vs unlocked, average cart value per fan, top 10 fans by spend.
Best practices
Track no more than 5-8 KPIs to stay focused. Analyze by model AND by chatter. Compare week-over-week trends, not day-over-day. Share KPIs with the team so everyone stays aligned.
Key figures
Essential KPIs to track: revenue (gross and net), chatting ratio, ARPU, rebill rate, PPV unlock rate, average response time.
Common mistakes
Tracking only gross revenue without quality metrics (ratio, retention, ARPU). You can have revenue rising while the business is declining if churn spikes.





